Shipping Policy

1. Shipping Methods

We offer standard shipping and expedited shipping options for most orders. The available shipping methods may vary depending on your location and the products purchased.

2. Shipping Times

Each style code has an estimated "Ships in" time mentioned under the style name on the product detail page. This is the time it takes us to get the respective style code ready and dispatch.

If there are more than one items in your order with varying shipping timelines, your order will be club shipped and will follow the shipping timeline of the longest shipping lead time item.

From the date of dispatch, it takes 7 to 10 business days for your order to reach you in India.

3. Shipping Cost

We offer free shipping across India.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

5. Shipping Restrictions

P.O. Boxes: We cannot ship to P.O. boxes for certain products or shipping methods.
Restricted Locations: Some products may be subject to shipping restrictions based on legal regulations or carrier limitations.

6. Order Changes and Cancellations

Once an order has been placed, we are unable to make changes or cancel the order.

7. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately.

8. Contact Us

support@phaelora.com